There have been so many achievements and highlights to choose from. However, most important has been how our teams have gone about working through our objectives in line with our core values of Support, Integrity, Trust and Excellence.

As a result, our company has continued to see growth over the year with a 24.87% turnover - an increase of 25.12% Services turnover and 23.40% Systems turnover.

We also saw a fantastic client retention rate of 99.59%, a colleague retention of 97.76%, with 31.6% of our clients using multiple 4 Site Security service lines.

As we successfully overachieved our target for both Services and Systems, we will aim to consolidate and strengthen next year with a turnover percentage increase once again in double figures.

The ACS score this year improved from a score of 109 to 121, which puts 4 Site in the top 10% of all ACS approved contractors. This is above the average for companies with a similar number of licensable staff. The findings from this year’s ACS audit were three Good Practices and six Improvement Options. Furthermore, for the ISO audits for ISO 9001 Quality Management System and ISO 14001 Environmental Management System, we are proud that we had four Good Practices, no major or minor nonconformances, and three opportunities for improvement.